Terms & Conditions

These Terms and Conditions (the “Terms”) govern all transportation, freight brokerage, warehousing, and related logistics services arranged or provided by BALAJI GLOBAL VENTURES LLC (“Company”, “we”, “us” or “our”) for any customer, shipper, consignor or consignee (“Shipper”, “Customer” or “you”), unless superseded by a separate written agreement signed by an authorised officer of the Company.

By requesting a quote, tendering a shipment, creating a booking, or otherwise using our services or this website, you confirm that you have read, understood and accepted these Terms in full.

All shipments arranged by the Company shall be governed solely by these Terms. These Terms supersede and take precedence over any conflicting terms contained in a bill of lading, purchase order, delivery receipt, rate confirmation or other document issued by the Shipper or any third party.

We may amend these Terms at any time. The version published on this website at the time your shipment is tendered is the version that applies to that shipment.

BALAJI GLOBAL VENTURES LLC arranges the transportation of freight by contracting with qualified third-party motor carriers, rail operators, ocean carriers and air carriers. Except where we expressly agree in writing to act as a carrier, the Company acts as a property broker and intermediary, and is not the motor carrier of record.

Services we arrange include, without limitation:

• Drayage, and port and rail-ramp container moves
• Full Truckload (FTL), Less Than Truckload (LTL) and Partial Truckload (PTL)
• Drop trailer programmes and expedited freight
• Heavy haul, flatbed and open-deck transport
• Refrigerated (reefer) and temperature-controlled freight
• Intermodal and rail freight
• Ocean and air freight forwarding
• Hazmat freight and high-value or high-risk freight
• Cross-border transport to and from Canada and Mexico
• Warehousing, distribution and cross-docking
• Customs clearance and customs brokerage

The Company reserves the right, in its sole discretion, to decline any shipment or to discontinue services at any time.

All pickup, transit and delivery times, including any estimated delivery date shown on a booking or on our shipment tracking pages, are estimates only. They are provided for guidance and do not constitute a guarantee of service by a particular date or time.

You must complete and provide all documentation reasonably required for the services you request, including bills of lading, commercial invoices, packing lists, customs paperwork and hazardous materials declarations.

Unless otherwise agreed in writing, all invoices are payable in full within thirty (30) days of the invoice date, in United States Dollars, without deduction, offset or counterclaim.

Rate quotations are based on the information you supply. You are responsible for any rate adjustment, reweigh, reclassification or accessorial charge that results from inaccurate or incomplete information regarding weight, dimensions, freight class, commodity, piece count, accessorial requirements or delivery conditions, and you agree to indemnify the Company for any such adjustment.

Unless expressly stated otherwise on the quotation, spot rate quotations are valid for the period stated on the quotation and are subject to equipment availability at the time of booking.

Invoices not paid when due accrue interest at the rate of one and one-half percent (1.5%) per month, or the maximum rate permitted by applicable law, whichever is lower. You are responsible for all costs of collection, including reasonable attorneys' fees and court costs.

Any dispute regarding an invoice must be submitted to us in writing within thirty (30) days of the invoice date, specifying the disputed amount and the basis of the dispute. Charges not disputed within that period are deemed correct, final and conclusive.

Where payment instructions or bank details are printed on an invoice we issue, payment must be remitted only to those details. Always verify any change of banking details with us by telephone before remitting funds.

You warrant that all freight tendered is properly and accurately described, classified, packaged, marked and labelled, and is in suitable condition for transportation and handling in the ordinary course of business.

You warrant that you will comply with all applicable federal, state, local and international laws and regulations, including those relating to customs, export controls, sanctions, food safety and the transportation of hazardous materials.

You must disclose to both the Company and the carrier, in advance and in writing, any freight that is hazardous, dangerous, temperature-sensitive, high-value, oversized or otherwise requires special handling, permits or equipment.

You must not tender any of the following without our prior written agreement:

• Currency, bullion, precious metals, gemstones or negotiable instruments
• Live animals, human remains or biological/medical waste
• Illegal substances, contraband or any goods prohibited by law
• Firearms, ammunition, explosives or radioactive materials
• Undeclared hazardous materials
• Goods that are improperly packaged, unsealed, leaking or unfit for transit

You are responsible for loading, blocking, bracing and securing freight where you or your facility performs loading, and for ensuring that a duly authorised person is available at both origin and destination to tender and receive the shipment and to sign the delivery receipt.

The Company assumes no liability whatsoever arising from your failure to comply with this Article.

Carriers engaged by the Company are required to maintain cargo liability insurance in commercially standard amounts. Unless a higher declared value is agreed by us in writing before tender, the value of any shipment is deemed not to exceed one hundred thousand United States Dollars (US $100,000) for the purposes of transportation, carrier insurance and the limit of your recovery.

Cargo liability rests with the carrier that transported the freight. You agree to look solely to the carrier, and to that carrier's insurance, for any claim for loss of, damage to, or delay of cargo. The Company assumes no cargo liability and is not an insurer.

Shortage or visible damage must be noted on the delivery receipt at the time of delivery. Concealed damage must be reported to us in writing within five (5) business days of delivery.

Cargo claims must be filed in writing within nine (9) months of the date of delivery, or, in the case of non-delivery, within nine (9) months of the date on which delivery should reasonably have been made. Any civil action arising from a declined claim must be commenced within two (2) years of the date the claim was declined in writing.

Any other claim against the Company must be notified to us in writing within sixty (60) days of the event giving rise to the claim, and any action must be filed within one hundred and eighty (180) days of that event.

You may not offset, deduct or withhold payment of freight charges on account of any pending or asserted claim.

Cargo insurance covering the full value of your goods is available on request. We strongly recommend that you arrange all-risk cargo insurance for high-value shipments.

You agree to defend, indemnify and hold harmless BALAJI GLOBAL VENTURES LLC, its affiliates, officers, directors, employees, agents and representatives from and against any and all claims, demands, actions, fines, penalties, damages, losses, liabilities, costs and expenses (including reasonable attorneys' fees) arising out of or relating to:

• your breach of these Terms or of any warranty made by you
• any negligent, reckless or wrongful act or omission by you or your employees, agents or contractors
• the condition, packaging, description or classification of the freight you tender
• any violation of law or regulation in connection with a shipment, including customs and hazardous materials rules

This obligation survives the completion of any shipment and the termination of our relationship.

The Company shall not be liable for any loss, damage, misdelivery, non-delivery, delay or other failure of service caused by: the act, default or omission of a carrier or other third party; your breach of these Terms; inadequate or improper packaging, marking or loading; the inherent vice or nature of the goods; an event of force majeure; or the selection of a carrier where that selection was made with reasonable care.

To the maximum extent permitted by law, the Company's total aggregate liability for any claim arising out of or relating to a shipment or to these Terms, regardless of the form of action, is limited to the amount of the brokerage or service fee actually earned and received by the Company in respect of that specific shipment.

The Company makes no warranties of any kind, express or implied, including any implied warranty of merchantability or fitness for a particular purpose.

In no event shall the Company be liable for any indirect, incidental, special, punitive or consequential damages, including loss of profit, loss of business, loss of production, loss of market or any downstream penalty or charge, whether or not such damages were foreseeable and whether or not the Company was advised of the possibility of such damages.

Neither party shall be liable for any delay or failure to perform its obligations (other than an obligation to pay money already due) to the extent that such delay or failure results from causes beyond its reasonable control, including acts of God, severe weather, flood, earthquake, fire, explosion, war, terrorism, civil unrest, labour disputes or strikes, epidemic or pandemic, government action or restriction, closure or congestion of ports, roads, railways or airspace, carrier capacity shortages, cyber-attack, or failure of public utilities or communications networks.

The affected party shall give written notice as soon as reasonably practicable. Performance obligations are suspended for the duration of the event and for a reasonable period thereafter to allow operations to resume.

Governing law. These Terms and any dispute arising out of or relating to them or to any shipment are governed by the laws of the State of Wyoming, United States of America, without regard to its conflict-of-law principles, and by applicable United States federal law.

Jurisdiction. The state and federal courts located in the State of Wyoming shall have exclusive jurisdiction, and each party irrevocably submits to that jurisdiction. Each party knowingly and voluntarily waives any right to a trial by jury in any proceeding arising out of these Terms.

Costs of enforcement. If the Company prevails in any action to enforce these Terms or to collect amounts owed, you shall reimburse its reasonable expenses, including attorneys' fees and court costs.

Independent contractors. The relationship between the parties is that of independent contractors. Nothing in these Terms creates any partnership, joint venture, agency or employment relationship.

Confidentiality. Each party shall keep confidential the pricing, rates and non-public business information of the other party disclosed in connection with these services.

Severability. If any provision of these Terms is held invalid or unenforceable, that provision shall be modified to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

No waiver. Failure or delay by the Company in enforcing any provision does not waive that provision or any other right.

Assignment. You may not assign these Terms without our prior written consent. The Company may assign or subcontract its rights and obligations.

Entire agreement. These Terms, together with any written agreement signed by an authorised officer of the Company, constitute the entire agreement between the parties in respect of the services and supersede all prior understandings.

Acknowledgement. You waive any claim or defence based on an assertion that you did not read or did not understand these Terms.